HostTALK

As the name suggests, HostTALK is a hosted Voice over IP solution. The main components are located in a state of the art data centre and the customers' phones link into the system across a voice-enabled broadband network.

HostTALK enables businesses to concentrate on their core operations by reducing the time and resource spent on their telephony requirements.

Features of HostTALK include call forwarding, auto attendant, conference calling and on hold music. The solution also allows users to log into another phone anywhere in the company and have their individual profile and direct dial line follow them.

Key Benefits

  • Make Calls over the internet
  • Substantial cost savings but no loss in audio quality
  • Free calls to other VoIP phones
  • Use from home, site-to-site or remotely
  • No need for an expensive PBX

What is VoIP?

Put simply VoIP (Voice over Internet Protocol) is about making calls over the Internet. All you need is a broadband connection and a phone adaptor similar to a modem - simple. Once you sign up, we’ll connect everything, then give you and your colleagues a run-through of the system and all the useful features.

The result is a substantial reduction in cost with no loss of audio quality. You can use ‘normal’ phones or use soft phones on your desktop, wherever you have a broadband connection.

Why should I use VoIP?

All call charges are significantly reduced, and calls to other VoIP phones are free. VoIP can be used anywhere there is a broadband connection, so employees can make free calls at home, on the train or even the beach, using WiFi. VoIP is the medium of the future and with HostTALK telephone systems, the opportunities are endless.

How does a business use VoIP?

HostTALK will help your company to develop employee communication networks. This means any employee, regardless of location, can talk to another employee free of charge. Plus when they call a third party, outside the network, call rates are dramatically reduced, with calls from just 1p to UK landlines the US and Europe.

So is VoIP just a cost thing?

VoIP is more than just a cost effective telephone system. VoIP pulls down the barriers of conventional phone systems. Because network calls are free, employees have greater freedom, there is better communication connectivity for the entire workforce and the whole company can make substantial savings.

Can off-site sales teams connect to VoIP?

Calls to allocated mobile numbers like ordinary land lines are greatly reduced. An employee working away from the office can also access their phone settings and business voicemail online via any Internet access point and make calls for free.

If I work from home can I use my businesses VoIP network?

Yes, all you need is a computer and a broadband connection. All they need to do is log on to their soft phone options, or plug in a VoIP phone and they can make calls as if they’re in the office.

What is a PBX?

A PBX is a physical phone system that usually sits in a server room. PBXs are expensive and cumbersome and need large investment for hardware upgrades and maintenance.


What will it cost to implement a VoIP system?

HostTALK does not require any capital investment. Unlike with a PBX, the solution is hosted and managed outside the office at our data centre.


Does this make my PBX redundant?

For complete business VoIP solutions no PBX is required. However, there are services that hook up a VoIP network to an existing PBX offering phone system scalability with minimal new hardware costs.

For help with any of the above please call us on 0845 034 4343 or email sales@servercentre.net